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tel: 029 2087 2373     mail: info@cardiffcu.com

Online Registration Guide

Welcome to Our New Website 

After months of hard work behind the scenes, we are pleased to welcome you to our new website, which allows for greatly improved online features for our members, allowing you to: 

What You Need to Do

All of our members will need to register for access our new Members' Area for online banking services. This can be done by clicking on the green ‘Register’ button in our menu, to access our secure online registration page. If you were previously registered for online services on our old website, unfortunately you will need to re-register for a new PIN before you can use the new website’s online banking services. You will need your membership number to hand when you register. If you can't remember this, please call us and we will remind you.

When  you apply to  register online, you will be prompted to set up three pieces of security information:

Soon after you have registered, you will be sent an email confirmation (usually within 24 hours) to confirm that your registration has been successful. You can then begin using the services on our new website immediately.

Points to Note

We hope you find the new website a great improvement, and would welcome any feedback or suggestions you have for the site, which can be emailed to ccu@cardiffcu.com 

If you experience any problems registering on our new website, please call us on (029)20 872373, and we will be happy to help you.

 

 

 

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Cardiff & Vale Credit Union. Registered office: The advice Hub, Second Floor Central Library The Hayes Cardiff CF10 1FL Telephone 029 2087 2373
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority 213467

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