Online Banking

Your banking on-the-go

Stay in control of your finances no matter where you are and at any time

We now have Online Banking available to Members, you can now check you account balances all from the comfort of your home. However, in order to avail of this service you need to have PIN to login.
Instructions on how you can login or register are below. We can also send you a pin by post or via SMS.

Benefits of Online Banking

Members enjoy many benefits using our online banking service, including:

Secure Member Login - Have peace of mind knowing that your data is secure

Stay in control of your finances no matter where you are and at any time

Move money between your CU accounts

Move money to your bank accounts

Check your balances

Get your e-statement

Pay your bills once set up

Apply for a Loan

Efficient and quick fund access required by members today


When you login, you will be asked for your Member Number, Date of Birth and the same PIN that you use for Accessing the Online Member Area.

We ensure that all your personal data is encrypted on secure servers. For additional security make sure that you are accessing your account information privately without people being able to see your screen.

Credit Union will never contact you requesting details of your PIN or Activation Code.
Any suspicious activity, please contact us.

Terms and Conditions Apply.
For details of our terms and conditions please click here.

Frequently Asked Questions

Members can fill out the form here to register for online banking. A member of staff will contact you on the telephone number provided to verify your identity and complete the registration process. A PIN will be sent to your address securely by post or via SMS.

You can call our office on 029 2111 1720 during office opening hours and our team will be happy to re-issue your pin. Alternatively you can fill in the form here and a member of staff will be in touch to finalise your request.

To access your account, members will need their account number and PIN to login.

Yes. Using the PIN you were issued by Cardiff & Vale CU, login to Online Banking. Within Online Banking, click on Personal Settings (top right corner). You will have the option on this page to change your PIN.

Members will not be charged for the service.

You must keep a minimum of £5 in your account to keep it active. If you try to withdraw the full amount, an error message will occur.