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Pre-Paid Debit Card

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In partnership with Engage, we offer our members the option of applying for an Engage pre-paid debit card.

What is a Prepaid Card?

A prepaid debit card is an electronic money product - a more secure alternative to cash and cheques. It can be loaded with funds from your Credit Union savings account  or a bank account.  You can only spend the amount you have pre loaded onto the card. Once loaded with funds it can then be used in the same way as a standard debit card to make purchases in stores, online or withdraw cash from an ATM. You can also set up standing orders using the card.

Does the Credit Union Supply the Card?

No, we offer our members the option of applying for an Engage Classic debit card  – this is a Visa prepaid debit card supplied by Contis Financial Services Ltd.

How Do I Load the Card from my Credit Union Account?

Simply phone us on 02920 872373 during working hours Monday – Friday and we will transfer funds immediately onto your card. Larger transfers of £1,000 or more may take up to two working days.


There are a number of benefits to the card, particularly for those who don't have a current account, or want to keep a separate account for specific expenses or bills:


The card is free at the point of issue, but  monthly management fees of £2 per month, per card are charged by the card supplier Contis. For a full breakdown of fees and the card issuer’s terms and conditions please visit

Applying for a Card

Please contact us and we will advise you on how to apply for a card. 

Cardholders 'load' money onto the card from their savings account with us or have an approved loan paid onto the card, which can then be used to buy goods or withdraw from cash machines, in the same way as a standard debit card in stores, online or to set up standing orders.

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Cardiff & Vale Credit Union. Registered office: 4 Working Street, Cardiff, CF10 1GN Telephone 029 2087 2373
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority 213467